The Leadership / Management Mix
Price: £1199.00
Vat: £211.56
Delivery: £9.94
Resource: DVD resource packs - to buy
Supplier: Supernova
Topic: Managing People
Subtopic: Leadership
“You're really saying that we need someone who can manage and lead....”
Helen and Nisha have been shortlisted for the job of manager of a new customer contact centre. Who will get the job? It's up to you to decide...
What makes a good manager? What makes a good leader?
Is leadership just a fashionable name for management or are the skills of leadership distinctly different? If leadership is different, what's the best mix of management and leadership for your job? In these challenging times getting it right is even more vital.
The Leadership / Management Mix helps you gain a better appreciation of what it takes to be more successful as a manager and leader.The realistic video engages you with the issues; the supporting materials, written by experienced triainer Larry Reynolds, help you apply the ideas to your own circumstances.
Subject areas
- people management skills
- leadership skills
- the management / leadership mix
Key Learning Points
- setting targets
- reviewing progress
- motivating and developing
- articulating a vision
- inspiring commitment
- challenging the status quo
Who for
- managers, team leaders and supervisors at all levels
Style
- engaging realistic workplace drama
- 'chapter' structure with good and bad examples of management and leadership in action
- detailed training notes and resources for group training
- workbook with questionnaire for self-study and use in groups
Contents
- VideoThe Leadership / Management Mix(18 mins)
- Facilitator’s Guide with presentation materials
- Self -study Guide with questionnaire
Streamed version available.
Rental for 2 days: £299.00+vat
