Customer Service 3 – Handling Complaints and Angry Customers
Price: £650.00
Vat: £113.75
Delivery: £10.00
Resource: Interactive DVD
Supplier: Balance Learning
Topic: Customer Focus
Subtopic: Customer Service
Customer Service 4 – Demanding Customers
Price: £650.00
Vat: £113.75
Delivery: £10.00
Resource: Interactive DVD
Supplier: Balance Learning
Topic: Customer Focus
Subtopic: Customer Service
Customer Service Challenges: tutor 's workshop pack B
Price: £1000.00
Vat: £175.00
Delivery: £10.00
Resource: Trainer's/Tutor's resources
Supplier: Balance Learning
Topic: Customer Focus
Subtopic: Customer Service
Customer Service Training
Price: £45.00
Vat: £
Delivery: £0.00
Resource: Trainer's/Tutor's resources
Supplier: Elsevier
Topic: Customer Focus
Subtopic: Customer Service
Databases with Access
Price: £55 for set of 6 books, or any 6 in the series
Vat: £0
Delivery: £0
Resource: Books
Supplier: Elsevier
Topic: ICT/Computing
Subtopic: ICT/Computing
Demanding customers: Customer care made PERFECT
Price: £ Now available as short term DVD rental, digital rental, eLearning, Pay As You Go or Digital Content Library
Vat: £
Delivery: £
Resource: DVD short term rentals
Supplier: Video Arts
Topic: Customer Focus
Subtopic: Customer Service
Desktop Application Training
Price: on application. Dependent on number of users.
Resource: On-line learning
Supplier: Learning Nexus (previously Ivy Learning)
Topic: ICT/Computing
Subtopic: ICT/Computing
Developing Leadership Skills - How to manage people effectively
Price: £995.00
Vat: £174.12
Delivery: £10.00
Resource: DVD resource packs - to buy
Supplier: Skillboosters
Topic: Managing People
Subtopic: Leadership
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